Charlotte Internet LLC has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: charlotteinternet.com.
 
We use your IP address to help diagnose problems with our server, and to administer our Web site. We use cookies to allow you to save your password so you don't have to re-enter it each time you visit our site.

Our site's registration form requires users to give us contact information (like their name and email address) and financial information (like their account or credit card numbers). The customer's contact information is used to contact the visitor when necessary. Financial information that is collected is used to bill the user for products and services.

This site contains links to other sites. Charlotte Internet LLC is not responsible for the privacy practices or the content of such Web sites. 

Our online surveys ask visitors for contact information (like their email address). The customer's contact information is used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

We run contests on our site in which we ask visitors for contact information (like their email address). We use contact data from our contests to send users information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. We do not share your e-mail address.

E-Mail Services
We filter your e-mail for SPAM and Virus attacks.  We do not monitor nor access your e-mail, except in the capacity to support you if there are problems.  We do not back up or make copies of your e-mails. 

Public Forums
If this site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Billing information is transacted under a 128-bit secure "key" issued by VeriSign.

Choice/Opt-Out
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. 
You can send email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
You can call the following telephone number: 704-332-6000
You can send you request in writing to:

    Charlotte Internet LLC
    P.O. Box 560397
    Charlotte, NC 28256

Correct/Update
This site gives users the following options for changing and modifying information previously provided. 
Email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it - or - visit https://billing.charlotteinternet.com
Call the following telephone number: 704-332-6000